This policy explains how this website uses cookies and similar technologies, and how you can control them.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to give site owners information about how their site is used.
Essential cookies keep the site working, for example by remembering your cookie choices. These cannot be switched off.
Analytics cookies help us understand how visitors use the site, such as which pages are viewed most often, so we can improve it. This information is collected in a way that does not identify you personally.
Some pages include tools from other organisations, such as our client portal, our online pharmacy, our VidiVet account form, VetHelpDirect advice tools and reviews, and embedded maps. These providers may set their own cookies. Their use of cookies is governed by their own policies.
You can accept or decline non-essential cookies when you first visit the site, and you can change your mind at any time. You can also block or delete cookies through your browser settings. Please note that blocking some cookies may affect how parts of the site work.
Last updated: August 2026.
